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55 High Street
Yarm
North Yorkshire
TS15 9BH
    Mon to Friday 9am to 6pm
    Sat 9am to 5pm
    Sunday 10am to 4pm

FAQs

How can I request more information regarding a specific piece?

If the information that you are looking for about an item is not included in the description on our website, you can submit a request through email or on the phone. We will do our best to accommodate

Do you offer ring sizing or engraving?

Yes, we do offer ring sizing on our website and offer engraving for engagement rings.

What if I don't know my ring size?

We have an easy-to-use digital ring size chart that you can print out at home to measure your fingers.

I did not receive my order confirmation email. Can you resend it to me?

An order confirmation email is system generated and automatically sent out once your order is approved. If you did not receive your email, please contact customer service and they will forward a copy

Once I register on your site will I be able to view my order history?

Once you are registered on our site you will be able to view current orders as well as previous ones.

What Payments Methods do you accept?

We accept all traditional payment methods from Cash to Bank Transfer along with Electronic Payments from Visa, MasterCard and Amex Credit & Debit Cards.

We also offer 0% Interest free payments over 12 months (terms apply*)

"Richard & Ryan Jewellers Product" was added to wishlist